Privacy policy

Privacy Policy

Last updated: February 15, 2026

At Varq, we value your privacy. This policy explains how we collect, use, and protect your personal information when you shop with us or use our services. Varq is powered by Shopify, which helps us manage our store and process your data.

1. What Information We Collect

We collect information that identifies you, including:

  • Contact Details: Name, email, phone number, and shipping/billing addresses.

  • Payment Info: Credit/debit card numbers and transaction details (processed securely).

  • Account Details: Your username, password, and saved preferences.

  • Shopping History: Items you’ve viewed, added to your cart, or purchased.

  • Technical Data: Your IP address, browser type, and how you interact with our website.

2. How We Get Your Information

  • Directly from you: When you create an account, buy something, or contact support.

  • Automatically: Through cookies and similar tracking tools when you browse our site.

  • From Third Parties: Such as payment processors or marketing partners.

3. How We Use Your Information

We use your data to:

  • Fulfill Orders: Process payments, ship products, and handle returns.

  • Improve Your Experience: Customize the site and recommend products you might like.

  • Communicate: Send order updates, respond to support requests, and (if you opt-in) send marketing emails.

  • Stay Secure: Detect and prevent fraud or malicious activity.

  • Legal Compliance: Follow the law and respond to legal requests.

4. Sharing Your Information

We don’t "sell" your data in the traditional sense, but we do share it with:

  • Service Providers: Like Shopify, shipping companies, and payment processors.

  • Marketing Partners: To show you relevant ads (you can opt out of this).

  • Legal Authorities: Only when required by law or to protect our rights.

5. Your Rights & Choices

Depending on where you live (such as the EU, UK, or certain US states), you may have the right to:

  • Access: Ask for a copy of the data we have about you.

  • Delete: Ask us to erase your personal information.

  • Correct: Fix inaccurate information.

  • Opt-Out: Stop receiving marketing emails (click "unsubscribe" in any email) or opt out of targeted advertising.

6. Important Details

  • Data Security: We use industry-standard tools to protect your data, but no system is 100% secure.

  • Children: Our services are not for children. We do not knowingly collect data from anyone under 16.

  • International Transfers: Your data may be stored or processed outside your home country (e.g., in the US or Canada). We use legal safeguards like Standard Contractual Clauses for these transfers.

  • Data Retention: We only keep your info as long as necessary to provide services or meet legal requirements.

Contact Us

If you have questions or want to exercise your privacy rights, please reach out:

  • Email: info@varqbrand.com

  • Address: Carrer del Concili de Trento 148, planta 9, piso 3, Barcelona, B, 08020, ES